Privacy Notice

Who We Are

This website is operated by Jetrite (Pty) Ltd, a technical solutions and systems integration business specialising in high pressure pumping applications. We design and build complete pump systems for a wide range of industrial applications, from wash bays and water jetting rigs to dust suppression networks, cooling systems, sanitation setups, and pressure test rigs. Our website address is https://www.jetrite.co.za.

If you have any questions about this policy or how your personal information is handled, please contact us at info@jetrite.co.za.

Information We Collect

We may collect and process the following personal information:

  • Name, contact details (such as email address and phone number), and company information when you complete a form or request a quotation.
  • Technical information such as your IP address, browser type, and device information.
  • Any personal information you include in communications sent to us, such as through contact forms or email enquiries.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.
An anonymised string created from your email address (known as a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available at https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from images displayed on the website.

Cookies

We use cookies to improve the performance of the website and enhance your user experience.
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience. These cookies will last for one year.
Additional cookies may be used for login sessions, analytics, and display preferences. These cookies do not contain personal information that directly identifies you.
You can choose to disable cookies in your browser settings. However, some features of the website may not function correctly if cookies are disabled.

Embedded Content from Other Websites

Articles on this website may include embedded content such as videos, images, or articles.
Embedded content from other websites behaves in the same way as if you have visited the other website directly.
These external sites may collect data about you, use cookies, or track your interaction with their content in accordance with their own privacy policies.

How We Use Your Information

We may use your personal information to:

  • Respond to your enquiries, quotations, and service requests.
  • Improve our website, products, and customer service.
  • Comply with legal or regulatory obligations.
  • Send you marketing or product information where you have provided consent. You may withdraw your consent at any time.

Sharing of Information

We do not sell or rent your personal information to any third party.
We may share information with trusted service providers who assist us with website operation, marketing communication, or data processing, provided they are bound by confidentiality and data protection obligations that comply with the POPI Act.
Visitor comments may also be checked through an automated spam detection service.

Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law.
If you leave a comment, the comment and its metadata are retained indefinitely.
Registered users (if applicable) can view, edit, or delete their personal information at any time, except for their username. Website administrators can also view and edit that information.

Your Rights Under the POPI Act

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Object to the processing of your personal information.
  • Lodge a complaint with the Information Regulator (South Africa) if you believe your information has been misused or mishandled.
  • To exercise these rights, please contact us at info@jetrite.co.za.

Data Security

We take reasonable technical and organisational steps to protect your personal information against loss, misuse, or unauthorised access and disclosure.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our data handling practices. The most recent version will always be available on this page.